FIS Partners with Visa and Mastercard to Secure Banks' Position in Agentic Commerce

Key Takeaways

FIS partners with Visa and Mastercard to launch bank-focused agentic commerce platform by end of Q1 2026
AI agents will automatically execute product searches, negotiations, and purchases through existing payment networks
Market size projected to reach $1 trillion in the US and $3-5 trillion globally by 2030

FIS Announces Industry-First Agentic Commerce Platform

FIS teams with Visa, Mastercard on agentic commerce

Fidelity National Information Services has joined with the card networks to enable banks to work with shopping agents driven by artificial intelligence

On January 12, 2026, payment processing giant Fidelity National Information Services (FIS) announced the launch of a bank-focused agentic commerce platform through a strategic partnership with Visa and Mastercard.

This "industry-first" solution enables "agentic commerce"—where AI agents automatically execute product searches, price negotiations, and purchase transactions on behalf of consumers—to operate securely on existing payment networks. The service is scheduled to launch by the end of Q1 2026 and will be available to all FIS issuing bank customers.

Background and Industry Trends: Payment Industry Accelerates Agentic Adoption

Agentic commerce is a new form of purchasing where AI agents autonomously execute entire commercial transactions based on human instructions. Major tech companies including OpenAI with "Operator" and Google with "Shopping AI" have announced their entry into this space, forcing the payment industry to adapt to this transformation.

In traditional e-commerce, consumers themselves search for products, compare options, and complete purchase procedures. However, in agentic commerce, a simple instruction like "find me a suitcase for business travel under $500" triggers the AI to search across multiple sites, find products matching the criteria, negotiate the best price, and complete the payment.

According to McKinsey's projections, this market is expected to reach approximately $1 trillion in the US and $3-5 trillion globally by 2030. For banks and payment networks, securing a leading position in this massive market has become an urgent priority.

FIS, Visa, and Mastercard Partnership Details: Leveraging Existing Payment Infrastructure

The agentic commerce platform announced by FIS consists of three key components.

AI Agent Functionality

The AI provided by FIS functions as a "personal digital assistant." Using payment methods pre-approved by consumers, it automatically executes the entire process from product procurement and price negotiation to purchase completion. The ability to process multiple steps without human intervention is the decisive difference from traditional chatbots.

Visa and Mastercard Network Integration

Visa Intelligent Commerce and Mastercard's platform securely process AI agent transactions on existing payment networks. Since existing authorization, authentication, and dispute resolution frameworks apply as-is, there is no need to build new security infrastructure.

This is a significant benefit for banks. Because AI agents can execute transactions while "securely handling card information," "undergoing identity verification," and "operating under existing chargeback protections," the barrier to adoption is substantially lowered.

Know Your Agent (KYA) Data Utilization

The FIS platform supports a new data framework called "Know Your Agent (KYA)." This is the agent version of KYC (Know Your Customer), identifying and verifying which AI agent is transacting on whose behalf.

By securely linking KYA data with card information, banks can approve AI agent automatic purchases while preventing fraudulent transactions. This is expected to result in "reduced chargebacks," "improved transaction approval rates," and "enhanced fraud detection accuracy."

Impact and Strategies for E-commerce Businesses: Preparing for Changes in Customer Touchpoints

The proliferation of agentic commerce represents a fundamental change in customer touchpoints for e-commerce businesses.

A Future Where Consumers Don't Visit Sites Directly

Until now, e-commerce businesses have invested heavily in driving traffic to their websites. However, in agentic commerce, AI agents search across multiple sites to select optimal products. This means opportunities for "consumers to visit sites directly" will decrease.

To adapt to this change, e-commerce businesses will need to implement the following measures:

Enhanced API support: Develop APIs that allow AI agents to retrieve product information, inventory, and pricing
Structured data provision: Publish product specifications in machine-readable formats
Dynamic pricing: Flexible pricing strategies that respond to AI agent negotiations

Changes in Payment Experience

What became clear from FIS's announcement is that banks will "assume a central role not just in payments, but in the entire purchasing process." When consumers instruct their AI agent to "find the best options within this month's budget," the AI connected to bank account information processes the request including budget management.

For e-commerce businesses, adapting to bank-provided agentic commerce platforms increases the likelihood of being "selected as a candidate recommended by the bank's AI agent." Given FIS's plan to roll out to all issuing bank customers by end of March 2026, preparation time is limited.

Conclusion: The Era of Agentic Commerce Led by Payment Networks

The partnership between FIS, Visa, and Mastercard represents a crucial step in the evolution of the payment industry from "mere processing infrastructure" to "a platform supporting the entire purchasing experience." A clear picture has emerged of existing payment networks and banks competing against tech-giant-led agentic commerce by leveraging their strengths in "security, reliability, and existing infrastructure."

E-commerce businesses need to view this change not as a "threat" but as an "opportunity for new customer touchpoints." Advancing API support and structured data preparation to help AI agents find optimal products will be key to competitive advantage from 2026 onward.

Going forward, attention should be paid to how far FIS's initial use cases (transaction authorization, fraud detection, loyalty, customer service) are put into practical use, and what countermeasures other payment processors will introduce. The battle for dominance in the agentic commerce market has only just begun.