Stellagent Inc. (hereinafter referred to as 'the Company') establishes the following Privacy Policy (hereinafter referred to as 'this Policy') regarding the handling of users' personal information in the services provided on this website (hereinafter referred to as 'the Service').
Article 1 (Personal Information)
'Personal Information' refers to 'personal information' as defined in the Personal Information Protection Act, which is information about a living individual that can identify a specific individual by name, date of birth, address, telephone number, contact information, and other descriptions contained in the information, as well as data relating to appearance, fingerprints, voiceprints, and information that can identify a specific individual from the information alone, such as the insurer number on a health insurance card (personal identification information).
Article 2 (Methods of Collecting Personal Information)
The Company may ask for personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, and driver's license number when users register for use. Additionally, the Company may collect transaction records and payment information containing users' personal information from partners (including information providers, advertisers, and ad distributors, hereinafter referred to as 'Partners').
Article 3 (Purpose of Collecting and Using Personal Information)
The purposes for which the Company collects and uses personal information are as follows:
- To provide and operate the Company's services
- To respond to inquiries from users (including identity verification)
- To send emails about new features, updates, campaigns, etc. of services currently used by users and other services provided by the Company
- To contact users as necessary, such as for maintenance and important notices
- To identify users who violate the Terms of Use or attempt to use the service for fraudulent or improper purposes and refuse their use
- To allow users to view, change, or delete their own registration information and view their usage status
- To charge users for paid services
- Purposes incidental to the above purposes of use
Article 4 (Change of Purpose of Use)
- The Company shall change the purpose of use of personal information only when it is reasonably recognized that the purpose of use is related to that before the change.
- If the purpose of use has been changed, the Company shall notify users of the changed purpose by the method prescribed by the Company or publish it on this website.
Article 5 (Provision of Personal Information to Third Parties)
The Company will not provide personal information to third parties without obtaining prior consent from users, except in the following cases. However, this excludes cases permitted by the Personal Information Protection Act and other laws and regulations.
- When it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the person
- When it is particularly necessary for improving public health or promoting the sound growth of children and it is difficult to obtain the consent of the person
- When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by them in executing affairs prescribed by laws and regulations, and obtaining the consent of the person is likely to impede the execution of such affairs
- When the following matters have been announced or published in advance and the Company has notified the Personal Information Protection Commission
- The purpose of use includes provision to third parties
- Items of data provided to third parties
- Means or methods of provision to third parties
- Stopping the provision of personal information to third parties at the request of the person
- Method of accepting requests from the person
Notwithstanding the provisions of the preceding paragraph, in the following cases, the recipient of such information shall not be considered a third party:
- When the Company entrusts all or part of the handling of personal information within the scope necessary to achieve the purpose of use
- When personal information is provided due to business succession resulting from a merger or other reasons
- When personal information is to be used jointly with a specific person, and the user has been notified in advance, or has been placed in a state where the user can easily know, the fact, the items of personal information to be used jointly, the scope of joint users, the purpose of use of the user, and the name or title of the person responsible for the management of the personal information
Article 6 (Disclosure of Personal Information)
When the Company is requested by a person to disclose personal information, the Company shall disclose it to the person without delay. However, if disclosure falls under any of the following cases, the Company may not disclose all or part of it, and if the Company decides not to disclose it, the Company shall notify the person to that effect without delay. A fee of 1,000 yen per case will be charged for the disclosure of personal information.
- When there is a risk of harming the life, body, property, or other rights and interests of the person or a third party
- When there is a risk of significantly impeding the proper implementation of the Company's business
- When it would violate other laws and regulations
Notwithstanding the provisions of the preceding paragraph, information other than personal information, such as history information and characteristic information, will not be disclosed in principle.
Article 7 (Correction and Deletion of Personal Information)
- If the personal information held by the Company is incorrect, the user may request the Company to correct, add, or delete (hereinafter referred to as 'correction, etc.') the personal information according to the procedures prescribed by the Company.
- If the Company receives a request from a user as described in the preceding paragraph and determines that it is necessary to respond to the request, the Company shall correct the personal information without delay.
- When the Company makes corrections, etc. based on the provisions of the preceding paragraph, or when it decides not to make corrections, etc., the Company shall notify the user without delay.
Article 8 (Suspension of Use of Personal Information, etc.)
- If the Company is requested by a person to suspend or delete the use of personal information (hereinafter referred to as 'suspension of use, etc.') on the grounds that the personal information is being handled beyond the scope of the purpose of use or that it was obtained by fraudulent means, the Company shall conduct the necessary investigation without delay.
- Based on the results of the investigation in the preceding paragraph, if it is determined that it is necessary to respond to the request, the Company shall suspend the use of the personal information without delay.
- When the Company suspends use, etc. based on the provisions of the preceding paragraph, or when it decides not to suspend use, etc., the Company shall notify the user without delay.
- Notwithstanding the preceding two paragraphs, if it is difficult to suspend use, etc., such as when it requires a large amount of cost, and alternative measures necessary to protect the rights and interests of users can be taken, these alternative measures shall be taken.
Article 9 (Changes to Privacy Policy)
- The contents of this Policy may be changed without notifying users, except for matters otherwise provided for in laws and regulations and other matters in this Policy.
- Unless otherwise specified by the Company, the changed Privacy Policy shall take effect from the time it is posted on this website.
Article 10 (Contact for Inquiries)
For inquiries regarding this Policy, please contact the following:
Stellagent Inc.
メール: contact@stellagent.ai